There are a lot of requests and complaints. Ubooquity isn't some massive Apple sized corporation, it's just Tom in his spare time. People sometimes forget this. Tom has released a new version (2.1.2). Please be polite and say thanks. He works in his spare time on it when he could be doing something else.
I've donated to the project to say thanks. Maybe you should too if you get value out of the product.
Customer support service by UserEcho